How to File a Police Complaint in Punjab: Step-by-Step Guide

Filing a police complaint is the first step in seeking justice when a crime or wrongdoing occurs. In Punjab, the process is fairly straightforward, but many people are unaware of their rights and the procedure. This blog provides a clear and simple guide for anyone needing to file a police complaint.

Who Can File a Police Complaint?

Anyone who is a victim of a crime or a witness to a crime can file a police complaint. You don’t need to be directly affected—if you have information about a criminal act, you have the right to report it.

Types of Complaints

There are two main types of complaints:

• Written Complaint: You write down the details of the incident and submit it at the police station.

• Verbal Complaint: You can narrate the incident to the officer-in-charge, who will write it down and read it back to you for confirmation.

What Is an FIR?

An FIR (First Information Report) is a written document prepared by the police when they receive information about the commission of a cognizable offence.

Cognizable Offence: A serious crime like theft, murder, rape, or kidnapping, where the police can arrest without a warrant.
Non-Cognizable Offence: Less serious offences like verbal abuse, defamation, or public nuisance.

Steps to File a Complaint in Punjab

1. Visit the Police Station

Go to the nearest police station where the incident occurred. This is called the "jurisdictional" police station.

2. Submit Your Complaint

Provide all relevant details:

• Date and time of incident

• People involved (if known)

• Description of what happened

• Any evidence you may have (screenshots, photos, documents)

3. Get an Acknowledgement

You have a right to receive a copy of your written complaint with a diary number. This serves as proof that you lodged the complaint.

4. Ask for FIR Registration (for Cognizable Offences)

If your complaint falls under a cognizable offence, the police must register an FIR and give you a copy for free.

Can You File Online in Punjab?

Yes. Punjab Police offers online complaint filing at
👉 https://punjabpolice.gov.in

Select “Report an Incident” or “File Complaint” and follow the instructions.

What If Police Refuses to Register FIR?

If the police refuse to register your FIR, you can:

• Write a complaint to the Senior Superintendent of Police (SSP) of your district

• File a complaint under Section 156(3) CrPC before a Magistrate, who can direct the police to register the FIR

• Lodge a complaint with the Punjab Police Complaint Authority

Your Rights While Filing a Complaint

• You can file a complaint in your language

• A woman can file a complaint with a woman police officer and even request to do so from her home in case of sensitive crimes

• You must receive a copy of the FIR free of cost if it is registered

Conclusion

Knowing how to file a police complaint empowers you to act when needed. Whether it’s a serious crime or a matter of harassment, the law gives every citizen the right to seek police help. Make sure you document everything and assert your rights peacefully.

Disclaimer: This article is for general information only and does not constitute legal advice.