Consumer Court in Punjab: How to File a Complaint Without a Lawyer
Consumers have strong rights under Indian law. If a seller or service provider has cheated you or delivered defective goods, you can approach a consumer forum—even without hiring a lawyer.
Ream Sachar Law Firm
7/30/20251 min read


Who Can File a Consumer Complaint?
Any buyer of goods or services
A group of consumers
A registered consumer association
What Qualifies as a Consumer Dispute?
Faulty product or service
Delay in possession (e.g., real estate)
Overcharging or unfair pricing
Misleading advertisements
Denial of warranty benefits
Jurisdiction in Punjab: Where to File
Forum Level-Amount Involved
District Forum Up to- ₹50 lakh
State Forum-₹50 lakh – ₹2 crore
National Forum- Above ₹2 crore
Choose the location based on either your residence or where the cause of action took place.
How to File a Complaint
1. Draft a Complaint
Include:
Your name, address
Details of seller/company
Proof of purchase
Problem faced
Relief sought (refund, replacement, compensation)
2. Submit Complaint
In-person or by registered post
Can be filed online at https://edaakhil.nic.in/
3. Attach Documents
Bill/invoice
Warranty card
Written communication (email/WhatsApp)
Affidavit
4. Pay Nominal Fees
Depends on claim amount. Ranges from ₹100 to ₹5000 approximately.
Can You File Without a Lawyer?
Yes. You can represent yourself in consumer court. It’s a simple process, especially at the district level.
Conclusion
Consumer courts are designed to be accessible and affordable. If you have been wronged, filing a complaint is your legal right. Prepare well, keep evidence, and present your case confidently.
Disclaimer: This guide is for informational purposes only and does not substitute professional legal advice.
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